A Mediation Analysis of Work Engagement in the Relationship between Transformational Leadership, Organizational Culture, and OCB
Keywords:
Organizational Citizenship behavior, work engagement, transformational leadership, organizational cultureAbstract
Human resources are the most important and determining assets in an organization. Human resources who are competent, highly motivated and able to work well are the resources needed by the company. Organizational citizenship behavior (OCB) is a concrete form of an employee in every company or organization to lighten the workload of other colleagues, without forgetting the main work that must be done by that individual. Many factors influence OCB, including work engagement, leadership and organizational culture. This research aims to examine the influence of Work Engagement, Leadership and Organizational Culture variables on OCB in PT Fajarmas Murni employees. The population used in this research were all employees of PT Fajarmas Murni who had worked for at least 2 years. The sample in this study was 164 respondents. Data was collected using a survey method using a questionnaire. This research uses Structural Equation Modeling (SEM) data analysis techniques which are operated using the SmartPLS 3 program. The results of the research show that Organizational Culture and Work Engagement have a significant effect on OCB, while transformational leadership has no significant effect and Transformational Leadership has a significant effect on Work Engagement while Organizational Culture does not have a significant effect on work engagement.
References
Akhmad Sanhaji, Budi Eko Soetjipto, S. (2018). Pengaruh Keadilan Organisasi Dan Budaya Organisasi Terhadap Perilaku Kewargaan Organisasi Melalui Komitmen Organisasi Dan Kepuasan Kerja. E-Jurnal Manajemen Universitas Udayana, 8(1), 469.
Arina, A. M., Nelwan, O. S., Pandowo, M. H. C., Arina, A. M., Nelwan, O. S., Pandowo, M. H. C., Manajemen, J., & Ekonomi, F. (2021). Analisis Faktor-Faktor Yang Mempengaruhi Organizational Citizenship Behavior ( Ocb ) Pada Pt Trimix Perkasa Bitung The Analysis Of Factors Influencing Organizational Citizenship Behavior ( Ocb ) At Pt Trimix Perkasa Bitung Jurnal EMBA Vol . 9 No . 3 Juli. Jurnal Manajemen, Fakultas Ekonomi Dan Bisnis, 9(3), 79–89.
Ayuningsih, A. M. (2021). Work Engagement, Komitmen Organisasi, Dan Organizational Citizenship Behavior Pada Karyawan Puskesmas. Jurnal Psikologi, 14(1), 88–101. https://doi.org/10.35760/psi.2021.v14i1.3777
Dewi, W. L., & Ariati, J. (2014). Hubungan Antara Gaya Kepemimpinan Transformasional Dengan Work Engagement Pada Pegawai Pelaksana Perum Perhutani Kbm Sar Wil Ii Cepu. Jurnal EMPATI, 3(4), 619–628. https://doi.org/10.14710/empati.2014.7623
Garg, P., & Rastogi, R. (2006). New model of job design: motivating employees’ performance. Journal of Management Development, 25(6), 572–587. https://doi.org/10.1108/02621710610670137
Organ, D., Podsakoff, P., & MacKenzie, S. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. SAGE Publications, Inc. https://doi.org/10.4135/9781452231082
Schaufeli, W. B., Salanova, M., González-romá, V., & Bakker, A. B. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3(1), 71–92. https://doi.org/10.1023/A:1015630930326
Subhaktiyasa, P. G., Andriana, K. R. F., Sintari, S. N. N., Wati, W. S., Sumaryani, N. P., & Lede, Y. U. (2023). Effect of Transformational Leadership, Servant Leadership, and Spiritual Leadership on Organizational Citizenship Behavior. Jurnal Organisasi Dan Manajemen, 19(1), 224–238. https://doi.org/10.33830/jom.v19i1.3695.2023
Wardani, P. O. A. A., & Helmy, I. (2020). Pengaruh Fun at Work dan Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior Melalui Work Engagement sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 2(2), 304–313. https://doi.org/10.32639/jimmba.v2i2.479
Alamri, Mashbour. Transformational leadership and Work engagement in public organizations : promotion focus and public service motivation, how and when the effect occurs. Leadership organization development journal Vol 44 No 1. 2023.
Amor, Ariadna Monje, Vasquez JPA, dan Faina JA. Transformational leadership and work engagement : exploring the mediating role of structural empowerment. European Management Journal. 2019
Arina AM, Nelwan OS, Pandowo MH. Analisis Faktor-Faktor Yang Mempengaruhi Organizational Citizenship Behavior (Ocb) Pada Pt Trimix Perkasa Bitung The Analysis Of Factors Influencing Organizational Citizenship Behavior (Ocb) At Pt Trimix Perkasa Bitung Jurnal EMBA Vol.9 No.3 Juli 2021, Hal 79-88
Bakker, Arnold & Schaufeli, Wilmar. 2004. UWES, Utrecht Work Engagement Scale Preliminary Manual Version 1.1. Netherland: Utrecht University
Bakker, A.B., dan Demerouti, E. 2008. Towards a Model of Work Engagement. Career Development International.
Bakker, A.B., dan Leiter, M.P. 2010. Work engagement: A Handbook of Essential Theory And Research. New York: Psychology Press.
Dadang, K. 2013. Manajemen Organisasi. Pustaka Setia, Bandung.
Decuypere, Anouk dan Schaufeli, Wilmar. Leadership and Work engagement : Exploring explanatory mechanisms. German Journal of Human Resource Management Vol 34(1). 2020
Denison, D.R., & Mishra, A.K. (1995). Toward a theory of organizational culture and effectiveness. Organization science, 6(2), 204-223
Denison, D. R. (2009). Getting Started With Your Denison Organizational Culture Survey Result. Erlangga, Jakarta.
Dewi, Wenny Luthhfiana dan Ariati, Jati. Hubungan antara Gaya kepemimpinan transformasional dengan work engagement pada pegawai pelaksana perum perhutani KBM Sar Wil II Cepu. Empati: Jurnal Karya Ilmiah Undip. 2014.
Federman, Bard. 2009. Employee Engagement: A Road For Creating Profits, Optimizing Perfomance, And Increasing Loyalty. San Fransisco: Josey Bass
Gemeda, Habtamu Kebu dan Lee, Jaesik. Leadership Styles, Work engagement and outcomes among information and communications technology professionals : A cross national study. Helyon 6. 2020.
Kahn, W.A. 1990. Psychological Conditions of Personal Engagement And Disengagement at Work. Academy of Management Journal.
Lai, Fong-Yi et al. Transformational Leadership and job Performance : The Mediating Role of Work Engagement. SAGE Open January-March 2020.
Maisoni, Yasri, & Abror, (2018). Effect of organizational culture, leadership and compensation on employee engagement in Coca-cola Amatil Indonesia Central Sumatra.Proceedings of the 2nd Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2018), 64(1), 837-845, doi: 10.2991/piceeba2-18.2019.73.
Meng, Juan dan Berger, Bruce K. The Impact of organizational culture and leadership performance on PR professionals job satisfaction : Testing the joint mediating effects of engagement and trust. Public Relation Review 45. 2019.
Mujiasih, E., dan Ratnaningsih, I.Z. 2012. Meningkatkan Work Engagement Melalui Gaya Kepemimpinan Transforasional dan Budaya Organisasi. Jurnal Psikologi.
Prabowo H et al. The Impact of Fun at Work on Creative Performance and Organizational Citizenship Behaviour. SU-AFBE 2018, December 06, Jakarta, Indonesia
Prahara, Syarif Hidayat. Budaya Organisasi Dengan Work Engagement Pada Karyawan Sowanya Ardi. Jurnal RAP UNP, Vol. 10, No. 2, November 2019, hal. 232-244
Ramadhani N., Suhana (2024). Pengaruh Kepemimpinan Transformasional dan QWL Terhadap OCB Studi Karyawan PT Herculon Carpet Semarang. Jurnal Ekonomi & Ekonomi Syariah Vol 7 No 2,
Robbins, S.P. 2003. Perilaku Organisasi: Konsep Kontroversi Aplikasi. Jakarta: Prenlindo.
Schaufeli, W.B., dan Bakker, A.B. 2004. Job demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi-Sample Study. Journal of Organizational Behavior
Subhaktiyasa, P. G., Andriana, K. R. F., Sintari, S. N. N., Wati, W. [1] S., Sumaryani, N. P., & Lede, Y. U. (2023). Effect of Transformational Leadership, Servant Leadership, and Spiritual Leadership on Organizational Citizenship Behavior. Jurnal Organisasi Dan Manajemen, 19(1), 224–238. https://doi.org/10.33830/jom.v19i1.3695.2023
Wellins, R. dan Concelman, J. 2005. Creating a Culture for Engagement. Workforce Performance Solutions.
Widjaja, Deborah C, Charista, Cindy dan Josephine. Analisa Pengaruh Kepemimpinan Transformasional Terhadap Employee Engagement di D Season Hotel Surabaya. Jurnal Hospitality dan Manajemen Jasa. 2015.
https://www.kajianpustaka.com/2021/01/work-engagement.html
https://ummetro.ac.id/organizational-citizenship-behaviour-ocb-karakter-loyalitas-pada-organisasi/
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 International Journal Of Accounting, Management, And Economics Research

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.







