THE EFFECT OF E-COMMERCE AND CORPORATE IMAGE ON CUSTOMER SAVING DECISIONS IN PT BANK RAKYAT INDONESIA PAREPARE BRANCH

Authors

  • Dewi Kartikasari Institute of Social Sciences and Business Andi Sapada, Parepare
  • Ulyana Muslimin Institute of Social Sciences and Business Andi Sapada, Parepare

DOI:

https://doi.org/10.56696/ijamer.v1i1.3

Keywords:

E-commerce, Corporate Image, Saving Decision.

Abstract

This study aims to determine whether e-commerce and corporate image have a partial and simultaneous effect on customers' saving decisions at PT Bank Rakyat Indonesia Parepare Branch. The sample in this study were customers who made saving stransactions at PT Bank Rakyat Indonesia, Parepare Branch, with a total of 60 people. The sampling method was carried out using the Roscoe approach to the technique used in this study (accidental sampling). Methods of data collection used are questionnaires, interviews, documentation, and observation. The method of analysis utilized in this study is validity test and reliability test, descriptive analysis, t test and f test, Multiple linear regression analysis and determination coefficient using SPSS V.24. The findings of this research indicate that the t test of the e-commerce variable (X1) has a positively influences the decision to save (Y) because the value shows (2.305≥2.002) and there is a partially complete significant influence between the e-commerce variables, while the corporate image variable (X2) has a positive effect on saving decisions (Y), because the value shows (3.443≥2.002), this shows that corporate image has a considerable influence on saving decisions at PT Bank Rakyat Indonesia Parepare Branch. Furthermore, the f test's findings state that simultaneously the e-commerce variable and corporate image have an important impact on saving decisions because Fcount>Ftable where the value is (6.239>3.16). This also indicates that the independent factors have an effect on the dependent variable.

References

Kotler and Kevin L. Keller, (2007). Marketing Management. 12th Edition Volume to 1. New Jersey, Index

Sugiyono. 2006. Quantitative, Qualitative and R&R Research Methods D. Bandung: Alfabate.

Faulidi, Haris. 2004, E-commerce Business Transactions from an Islamic Perspective, Yogyakarta, MagistraInsania Press.

Ghozali, priest. 2005, Multivariate Application with SPSS Program, Diponegoro University Publishing Agency.

Jaya, U.A.; Raya, A. N. The Influence of E-Commerce and Social Media on Sales of MSMEs in the Pandemic Era (Case Study of Cibolang Village). J. Valuation J. Ilm. Management Science. And Entrepreneurship 2022, 2(1), 378–387.

Apriyanti, P., Surya, D., & Lutfi, L. (2017). Analysis of Service Quality and Corporate Image on Customer Loyalty with Customer Satisfaction as an Intervening Variable (Empirical Study of Bank BJB Branch BJB Serang Savings Customers). Tirtayasa Journal of Business and Management Research, 1(2).

Prastiyan, H. R. The Role of the Marketplace as a Business Aid Tool in the Information Technology Era. The Role of the Marketplace as a Business Tool in the Information Technology Era.

Liwe, F. (2013). Brand Awareness, Product Diversity, and Product Quality Influence Consumer Decision Making at Kentucky Fried Chicken Manado. EMBA Journal: Research Journal of Economics, Management, Business and Accounting, 1(4).

Putri, W. I. (2014). The Effect of Service Quality on Consumer Satisfaction and Corporate Image in Building Consumer Loyalty PT. KAI. Unpar Graduate E-Journal, 1(2), 141-149.

Nugroho, B., &Subagja, I. K. (2018). The Effect of Service Quality and Corporate Image on Customer Satisfaction Pt. East Bekasi GraciaMandiri People's Credit Bank. Journal of Business Management Krisnadwipayana, 6(1), 28-47

https://bri.co.id/aboutbri#:~:text=Bank%20Rakyat%20Indonesia%20(BRI)%20ada,Wirjaatmadja%20Date%2016%20December%20189

https://repository.uin-suska.ac.id/4389/2/8.BAB%20I.pdf.

Downloads

Published

2023-06-09

How to Cite

Dewi Kartikasari, & Ulyana Muslimin. (2023). THE EFFECT OF E-COMMERCE AND CORPORATE IMAGE ON CUSTOMER SAVING DECISIONS IN PT BANK RAKYAT INDONESIA PAREPARE BRANCH. International Journal Of Accounting, Management, And Economics Research, 1(1), 01–03. https://doi.org/10.56696/ijamer.v1i1.3