The Influence of Knowledge Management, Physical Non-Physical Environment and Skills on the Performance of Semarang City Diskominfo Employees

Authors

  • Ardhianto Ardhianto Dian Nuswantoro University
  • Noviana Devi Dian Nuswantoro University
  • Weny Saputri Dian Nuswantoro University
  • Artha Febriana Dian Nuswantoro University

DOI:

https://doi.org/10.56696/ijamer.v2i2.137

Keywords:

Knowledge Management, Work Environment, Skills, and Employee Performance.

Abstract

This research aims to analyze and find out how knowledge management, work environment and skills influence employee performance at Diskominfo Semarang City. The objects of this research are all employees Diskominfo Semarang City. as many as 158 employees. In determining the sample size, researchers used the census method where all members of the population were used as the research sample. The number of samples in this research was 158 employees. Trials of research items were carried out on 15 employees. Validity test uses Pearson Product Moment correlation. Meanwhile, the reliability test uses Cronbach Alpha. Data collection techniques include questionnaires, observation and documentation. Analysis prerequisite tests include, multicollinearity tests and heteroscedasticity tests. The data analysis technique used is multiple linear regression. The research results show that: (1) Knowledge management has no significant effect on employee performance. (2) Work environment has no significant effect on employee performance. (3) Skill have a positive and significant effect on employee performance

References

Ahmad, F. (2023). Knowledge management implementation and human resource development on employee performance. Jurnal Manajemen Bisnis, 10(1).

Akram, M., & Hilman, H. (2018). Effect of knowledge management activities and dynamic capabilities on employee performance in the banking sector: Empirical evidence from Pakistan. Studies in Business and Economics, 13(2), 41-60.

Alyoubi, A., Al-Ghamdi, S., & Al-Salem, S. (2018). Impact of knowledge management on employee work performance: Evidence from Saudi Arabia. The International Technology Management Review, 7(1), 13-24.

Anggiani, S. (2017). Skill influence on employee performance: Empirical study of frontlines three-star hotels in Jakarta. International Journal of Management and Applied Science (IJMAS), 3(12), 14-18.

Badrianto, Y., & Ekhsan, M. (2019). The effect of work environment and motivation on employee performance of PT. Hasta Multi Sejahtera Cikarang. Journal of Research in Business, Economics, and Education, 1(1).

Badrianto, Y., & Ekhsan, M. (2020). Effect of work environment and job satisfaction on employee performance in PT. Nesinak Industries. Journal of Business, Management, & Accounting, 2(1).

Banuari, S., Fadhil, A., & Jansen, W. (2021). Analyze the influence of talent management and knowledge management on employee performance through employee retention as intervening variable at PT Bhanda Ghara Reksa Divre I. International Journal of Research and Review, 8(9), 189-204.

Bhattacharya, A., Chowdhury, S., & Ghosh, A. (2005). The effects of flexibility in employee skills, employee behaviors, and human resource practices on firm performance. Journal of Management, 31(4), 622-640.

Biswakarma, G. (2018). Knowledge management and employee job performance in Nepalese banking sector. International Journal of Research.

Chinomona, R. (2013). Business owner’s expertise, employee skills training, and business performance: A small business perspective. Journal of Applied Business Research (JABR), 29(6), 1883-1896.

Ermita, A., Waluyo, S., & Harjanto, D. (2021). The influence of organizational culture and work environment on employee performance at PT Pos (Persero) Post Office Bekasi 17000. Journal of Industrial Engineering & Management Research, 2(1), 83-89.

Gooijer, J. D. (2000). Designing a knowledge management performance framework. Journal of Knowledge Management, 4(4), 303-310.

Gunaseelan, V., & Ollukkaran, V. (2012). A study on the impact of work environment on employee performance. Namex International Journal of Management Research, 71, 1-16.

Hafeez, A., Malek, M. S. A., & Shamsudin, F. M. (2019). Impact of workplace environment on employee performance: Mediating role of employee health. Business, Management and Economics Engineering, 17(2), 173-193.

Iis, N., Rahim, H., & Ansari, K. (2022). The effect of career development and work environment on employee performance with work motivation as intervening variable at the office of agriculture and livestock in Aceh. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), 2(2), 227-236.

Iqbal, Z., Khan, M. A., & Alam, M. (2021). The effect of work motivation and work environment on employee performance mediated by job satisfaction (At PT ICI Paints Indonesia). Dinasti International Journal of Education Management and Social Science, 2(5), 842-871.

Jehow, D., Okal, A., & Otieno, A. (2018). Effect of training and leadership skills on employee performance in devolved governments in Kenya: A case of Wajir County. European Journal of Business and Strategic Management, 3(4), 87-104.

Khanal, R., & Poudel, D. (2017). Knowledge management, employee satisfaction, and performance: Empirical evidence from Nepal. Saudi Journal of Business and Management Studies, 2(2), 82-91.

Kohansal, M. R., Ebrahimipour, V., & Shaterian, M. (2013). The impact of knowledge-sharing mechanisms on employee performance. International Journal of Business Performance Management, 14(3), 293-306.

Mahmoud, M. (2018). Knowledge management in the public sector: The spilling effects on employee performance using the SECI model. University of Lincoln.

Malik, M. I., & Nasir, A. (2011). A study of work environment and employees' performance in Pakistan. African Journal of Business Management, 5(34), 13227.

Mantow, G., & Nilasari, S. (2022). The effect of knowledge management and talent management on employee performance. Jurnal Manajemen, 26(1), 51-66.

Meher, B. K., & Mishra, R. K. (2022). Examining the role of knowledge sharing on employee performance with a mediating effect of organizational learning. VINE Journal of Information and Knowledge Management Systems, 52(2), 205-223.

Obaidat, M., & Otair, M. (2019). The impact of knowledge management on the function of employee performance appraisals in industrial companies: Case studies. SSRN 3434971.

Parashakti, D., Rahayu, S., & Yuliana, E. (2020). The influence of work environment and competence on motivation and its impact on employee performance in the health sector. 3rd Asia Pacific International Conference of Management and Business Science (AICMBS 2019), 259-267.

Pawirosumarto, W., Suryani, E., & Wijaya, R. (2017). The effect of work environment, leadership style, and organizational culture on job satisfaction and its implication toward employee performance in Parador Hotels. International Journal of Law and Management, 59(6), 1337-1358.

Purba, D. A., & Siahaan, A. P. U. (2020). The effect of work skills and employee’s job involvement on employee performance through job satisfaction in the manpower office of Medan, Indonesia. European Journal of Human Resource Management Studies, 4(2).

Purwanto, S. (2020). The role of job satisfaction in the relationship between transformational leadership, knowledge management, work environment, and performance. Solid State Technology.

Putri, N., & Wulandari, E. (2019). The effect of work environment on employee performance through work discipline. International Journal of Research-GRANTHAALAYAH, 7(4), 132-140.

Qotrotul, A., & Fitriani, S. (2021). The effect of skill and incentives on employee performance at RSUD Dr. Soekardjo Tasikmalaya. MBR (Management and Business Review), 5(1), 18-28.

Ramli, A. H. (2019). Work environment, job satisfaction, and employee performance in health services. Business and Entrepreneurial Review, 19(1), 29-42.

Siahaan, A. P. U. (2018). Dimensions of cultural intelligence and technology skills on employee performance. INA-Rxiv.

Sinaga, S. M., & Siahaan, J. (2019). Education and core skills in the performance with mediating role of employee innovation. Polish Journal of Management Studies.

Sulistyanti, D., & Setyowati, A. (2021). A literature review of knowledge management role in employee performance. JDM (Jurnal Dinamika Manajemen), 12(2), 285-290.

Sumarto, S., & Rumaningsih, A. (2021). The impact of employee engagement on talent management and knowledge management on employee performance in the social security administration for employment at the main branch. International Journal of Economics, Business and Accounting Research (IJEBAR), 5(1), 481-494.

Syarifuddin, S., Rahman, I., & Arief, M. (2021). The effect of knowledge management, skill and attitude on employee performance at Telkom Education Foundation. Webology, 18(2), 1095-1102.

Yumhi, L., Yuliana, E., & Alamsyah, R. (2024). Application of rapid application development method in designing a knowledge management system to improve employee performance in a national construction company. Jurnal Informasi Dan Teknologi, 155-160.

Downloads

Published

2024-11-13

How to Cite

Ardhianto Ardhianto, Noviana Devi, Weny Saputri, & Artha Febriana. (2024). The Influence of Knowledge Management, Physical Non-Physical Environment and Skills on the Performance of Semarang City Diskominfo Employees. International Journal Of Accounting, Management, And Economics Research, 2(2), 80–95. https://doi.org/10.56696/ijamer.v2i2.137